Can't make this stuff up

10.25am on the Wednesday before Thanksgiving; it is as slow as expected. But there is still activity and there are still people to deal with.

A patron came over to say that he wasn't getting wi-fi reception on his laptop computer. This is a fairly common occurrence; when it happens, we contact IT. I picked up the phone, and dialed extension 333.

As I picked up the telephone and dialed, a woman came over and asked for a programs guide.

"I'll be right with you," I said, as the phone rang.

"Oh, you're on the phone?" she asked.

Yes, she did ask.