A mother came over to the Information Desk asking for the Young Adult Mystery section; I directed her (well, her children, whom she directed) to the YA section. Mysteries have a skull on the spine. Then she asked me to recommend a book for her tenth-grader who "doesn't like to read."
A book to read is very broad, I said; can we get specific? What do you like?
"I don't know," he answered.
"Scary things?" I asked, keeping Stephen King in mind.
"No, not that."
"Detective stories," I suggested; that got no enthusiasm. He and his mother engaged in a friendly word interplay, she suggesting this or that, he declining her suggestions.
"History?" I asked.
"Yes."
"The American Civil War?"
"Yeah." That connected.
I gave him a printout of a book by James McPherson.
"Someone told me about a 3,00 page book on the Civil War."
"I don't know that there's one book that's three thousand pages," I said, immediately searching in my mind for a multi-volume set that would qualify. I thought of Douglas Southall Freeman and then of Shelby Foote. I gave him a printout of the latter, and sent him off to the 973.7 section. He seemed satisfied. I know I was.
Again I was happy to have given a patron material he wanted and liked getting. Again my knowledge helped me to recommend a good book.
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