Robolibraries

Story in the Chicago Tribune.

Libraries short on cash, parking and staff are looking at self-service options to reach customers during off hours without adding work for employees. Tucked into vending machines or train station lockers, robolibraries allow patrons to pick up or drop off DVDs and books at their convenience during a time when many suburban libraries are cutting operating hours. Others might take the form of kiosks that serve nearly the same function as satellite branches and can allow patrons to access books, movies, videos, music, audio books, games or anything else the library lends. Eva Poole, president-elect of the Public Library Association, said she sees robolibraries as part of what people expect today from their libraries. "People don't want to be limited by time or location," Poole said. "It's instant gratification. They want to get it when they want it."